Privacy Policy

Effective Date: 31 March 2025 | Last Updated: 14 May 2026

This Privacy Policy (“Privacy Notice”) applies to the website zaptech.co.in and any associated digital services, communication channels (including SMS via 10DLC), and mobile or web applications (“Platform”). ZapTech Private Limited (“ZapTech,” “we,” “us,” or “our”) is committed to protecting your privacy and personal data in accordance with applicable laws and best practices, including the ISO/IEC 27001:2022 information security management framework.

1. Personal Data We Collect

ZapTech collects personal data through direct interactions, service use, and third-party integrations. The data we collect depends on how you interact with us and the features you access.

1.1 Data You Provide

You may provide data directly to us when:

Submitting a form or inquiry
Registering for a service
Engaging in SMS or WhatsApp communications
Applying for jobs or project opportunities
Making payments or signing contracts

This may include: full name, email, phone number, company name, job title, billing and payment details (processed securely via PCI-compliant providers), and feedback.

1.2 Automatically Collected Data

We collect technical and behavioural data when you use our site or platform, including:

IP address, browser type, device type
Session duration, click paths, interaction logs
SMS delivery reports and timestamps (in compliance with 10DLC)

1.3 Social Media and Plugins

We may process data when you interact with social media plugins (e.g., LinkedIn, Meta, X) embedded in our website. These interactions may be jointly controlled with the relevant platform, and their privacy policies will apply.

1.4 Third-Party Sources

We may also obtain data from staffing partners, public databases, and marketing providers.

2. How We Use Your Data

To respond to your enquiries and provide requested services
To process applications for employment or project opportunities
To send service-related SMS communications (job alerts, application updates, scheduling, reminders)
To maintain the security, performance, and integrity of our Platform
To comply with applicable legal obligations

3. Reasons We Share Personal Data

We share personal data consistent with the purposes for which it was collected and only in ways compatible with those purposes:

With ZapTech Affiliates and Partners: ZapTech affiliates may process your data to provide support and services. A list of affiliates is available upon request.
With Third-Party Service Providers: We engage third parties for business functions such as payment processing, email communications, recruitment services, and analytics. These providers receive only the data necessary for their tasks and are prohibited from using your data for other purposes.
With Technology Vendors: To improve our Platform and content, we may share anonymised or aggregated user engagement data with technology vendors. Personal data is only shared with explicit consent.
Corporate Transactions: In the event of mergers, acquisitions, or asset sales involving ZapTech, personal data may be transferred as part of the transaction.
Legal Compliance and Protection: We may disclose personal data to comply with legal obligations, respond to lawful requests, protect rights and safety, or enforce our terms.

We do not sell, rent, or share customer phone numbers or personal data for marketing or resale.

4. How to Access and Control Your Data

You have rights and choices regarding your data:

Opt out of marketing emails via the “Unsubscribe” link in any email.
Contact us at info@zaptech.co.in to exercise data access, correction, or deletion rights. Identity verification may be required.
Some service-related communications are necessary and not considered marketing; you cannot opt out of those.
Data shared with third-party payment platform providers must be controlled directly through those providers.

5. Cookies and Similar Technologies

ZapTech does not currently use cookies for tracking or analytics on this website. You may manage cookie preferences through your browser settings. If this changes, we will update this policy and provide appropriate notice.

6. Security of Personal Data

ZapTech is committed to protecting your data through robust security controls, including:

Encryption of data in transit and at rest
Role-based access controls
Regular audits and risk assessments
Employee security training
Incident detection and response protocols in line with ISO/IEC 27001:2022 standards

7. Access to Third-Party Services

This Privacy Policy applies only to our Platform and services. When you visit third-party websites or services linked from ZapTech, their policies apply.

8. SMS and Communication Policy

By providing your contact details, you consent to receive SMS messages related to ZapTech’s services and ongoing job opportunities.

ZapTech provides the following services, which you might enquire about or subscribe/purchase and will receive communication for:

Professional Practices Management Systems
Conversational Intelligence
Human Potential
Communication
Order Fulfilment

ZapTech hires across multiple roles — managerial, technical, and non-technical.

Message frequency: May vary based on service.

Message and data rates: Standard messaging and data rates may apply. Please check with your carrier.

Help: Text “HELP” for assistance.

Opt-Out: Text “STOP” to unsubscribe at any time, or email info@zaptech.co.in.

Examples of SMS messages include:

Job Opportunity Alerts
Interview Scheduling
Application Status Updates
Reminders and Follow-ups of invoices due, overdue, etc.

For SMS communications, third-party providers process SMS data in compliance with carrier regulations, including 10DLC requirements.

9. Enforcement and Dispute Resolution

For concerns about personal data, contact us at info@zaptech.co.in. We will investigate and address disputes in accordance with this Privacy Policy.

10. Retention of Personal Data

We retain personal data for the duration of our relationship with you and afterwards as needed for legal compliance, claims, or complaint resolution.

11. Changes to This Privacy Policy

We update this Privacy Policy as needed to improve transparency or comply with regulatory changes. Material changes will be communicated via notices on the Platform or direct email to users. We encourage you to review this Policy periodically.

12. Children’s Information

ZapTech does not knowingly collect personal data from individuals under the age of 18. Parents or guardians who believe we have such data should contact us to request removal.

13. Governing Law

This Privacy Policy is governed by the laws of the Republic of India, including the Information Technology Act, 2000, rules thereunder, and the Digital Personal Data Protection Act, 2023 (upon notification of applicable provisions). Disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

14. Online Privacy Policy Only

This Privacy Policy applies only to online activities and does not cover offline data collection.

15. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder:

Avinash Kushwaha
Founder & CEO, ZapTech Pvt Ltd
Email: info@zaptech.co.in
Response time: Within 30 days of receipt of complaint.

16. Contact Us

ZapTech Private Limited
534, Amanora Chambers, Amanora Park Town,
Hadapsar, Pune – 411028, Maharashtra, India
Email: info@zaptech.co.in
Phone: +91 87881 18968

17. Consent

By using our Platform, you consent to this Privacy Policy and its terms.